Return & Replacement Policy for the Kitchen Powers website
Replacement:
The customer has the right to exchange defective or non-conforming products within a period not exceeding 7 days from the date of order receipt.
The product must be in its original condition and unused in any way.
The product must be returned with all accessories and original packaging.
Returns:
The customer has the right to request a refund if they are not satisfied with the product within 7 days from the date of order receipt.
Returns are accepted if the product is in its original condition and unused in any way.
The customer bears the shipping costs associated with the return process.
General Terms:
The exchange or return request must be submitted through the designated email provided on our website.
The original invoice or proof of purchase must be provided to complete the return and replacement process.
The right to replacement or return does not include products that have been used contrary to instructions or have been damaged due to negligence or misuse.
Kitchen Powers reserves the right to assess the product to be exchanged or returned before approving the request.
Note:
This policy applies under the consumer protection and e-commerce laws of the Kingdom of Saudi Arabia.
